Could not sync with Huawei

[Pan Zhang]

Hi team,

just downloaded. and could not sync at all.
i have checked auto start and contact permission. both allowed. anything else i should do? thanks.

[rfc2822]

Hi,

Please provide more information, including debug info.

[Pan Zhang]

@rfc2822 Thanks for your reply. but i dont really know how to debug… do we have any instruction to do so? thanks.

[rfc2822]

Of course: https://forums.bitfire.at/post/4889

[Pan Zhang]

@rfc2822 thanks very much for your help. i have got the debug log. do i post the pdf here? also phone is Huawei P30 Pro. software version is optus.au 10.1.0.2 (CT) thanks very much.

[Pan Zhang]

@rfc2822 Hi there, still not able to get it work. could you please let me know how to do it? thanks very much.

[rfc2822]

You can send the debug info to support-en@davx5.com. But I don’t know why it doesn’t synchronize.