DAVx5 stopped syncing after a few days



  • Hello,
    i have a new Problem on Nokia 7.2 running Android 10. After a few days DAVx5 stopped syncing without an error message. After a davice reboot everything works fine for a few days. All battery saving options are disabled. When the error occurs, i am able turning on the logs. But when i want send the logs i get the error message that die log doesnt exist. So i cant catch what happens there. I see, “the red syncing bar” in davx5 starts but stopped immediately.

    --- BEGIN DEBUG INFO ---
    
    SOFTWARE INFORMATION
    * at.bitfire.davdroid 3.0-ose2 (300000004) from com.google.android.packageinstaller
    * org.dmfs.tasks 1.2.3 (77600) from com.android.vending
    * com.android.providers.contacts 10 (29)
    * com.android.providers.calendar 10 (29)
    * com.google.android.contacts 3.24.3.312168206 (2406196) from com.android.vending
    * org.withouthat.acalendarplus 2.3.4 (2003403) from com.android.vending
    
    CONNECTIVITY (at the moment)
    - [ Transports: WIFI Capabilities: NOT_METERED&INTERNET&NOT_RESTRICTED&TRUSTED&NOT_VPN&VALIDATED&NOT_ROAMING&FOREGROUND&NOT_CONGESTED&NOT_SUSPENDED LinkUpBandwidth>=1048576Kbps LinkDnBandwidth>=1048576Kbps SignalStrength: -35]
    - [ Transports: CELLULAR Capabilities: INTERNET&NOT_RESTRICTED&TRUSTED&NOT_VPN&VALIDATED&NOT_ROAMING&NOT_CONGESTED&NOT_SUSPENDED LinkUpBandwidth>=14Kbps LinkDnBandwidth>=14Kbps Specifier: <1>]
    - [ Transports: CELLULAR Capabilities: IMS&NOT_METERED&TRUSTED&NOT_VPN&VALIDATED&NOT_ROAMING&FOREGROUND&NOT_CONGESTED&NOT_SUSPENDED LinkUpBandwidth>=14Kbps LinkDnBandwidth>=14Kbps Specifier: <1>]
    
    CONFIGURATION
    Power saving disabled: yes
    Notifications (not blocked):
      [group] sync isBlocked=false
        syncProblems: importance=3
        syncIoErrors: importance=1
        syncWarnings: importance=2
      general: importance=3
      debug: importance=4
    Permissions:
      READ_CONTACTS: granted
      WRITE_CONTACTS: granted
      READ_CALENDAR: granted
      WRITE_CALENDAR: granted
      READ_TASKS: granted
      WRITE_TASKS: granted
      ACCESS_COARSE_LOCATION: denied
    System-wide synchronization: automatically
    
    ACCOUNTS
    Account: x@y.de
      Address book sync. interval: 60 min
      Calendar     sync. interval: 15 min
      OpenTasks    sync. interval: 30 min
      WiFi only: false
      [CardDAV] Contact group method: GROUP_VCARDS
      [CalDAV] Time range (past days): 90
               Manage calendar colors: true
               Use event colors: false
    Address book account: Kontakte (x@y.de 2w)
      Main account: Account {name=x@y.de, type=bitfire.at.davdroid}
      URL: https://x.y.de/remote.php/dav/addressbooks/users/XYZ/contacts/
      Sync automatically: true
    
    SQLITE DUMP
    android_metadata
    	|  locale |
    	|  de_DE |
    ----------
    service
    	|  id | accountName | type | principal |
    	|  1 | x@y.de | carddav | https://x.y.de/remote.php/dav/principals/users/XYZ/ |
    	|  2 | x@y.de | caldav | https://x.y.de/remote.php/dav/principals/users/XYZ/ |
    ----------
    sqlite_sequence
    	|  name | seq |
    	|  service | 2 |
    	|  homeset | 2 |
    	|  collection | 8 |
    ----------
    homeset
    	|  id | serviceId | url | privBind | displayName |
    	|  1 | 2 | https://x.y.de/remote.php/dav/calendars/XYZ/ | 1 | <null> |
    	|  2 | 1 | https://x.y.de/remote.php/dav/addressbooks/users/XYZ/ | 1 | <null> |
    ----------
    collection
    	|  id | serviceId | type | url | privWriteContent | privUnbind | forceReadOnly | displayName | description | color | timezone | supportsVEVENT | supportsVTODO | supportsVJOURNAL | source | sync |
    	|  1 | 2 | CALENDAR | https://x.y.de/remote.php/dav/calendars/XYZ/personal/ | 1 | 1 | 0 | Privat | <null> | -12548261 | <null> | 1 | 1 | 0 | <null> | 1 |
    	|  2 | 2 | CALENDAR | https://x.y.de/remote.php/dav/calendars/XYZ/orga/ | 1 | 1 | 0 | Orga | <null> | -5667084 | <null> | 1 | 1 | 0 | <null> | 1 |
    	|  3 | 2 | CALENDAR | https://x.y.de/remote.php/dav/calendars/XYZ/gemeinsam/ | 1 | 1 | 0 | Gemeinsam | <null> | -4307662 | <null> | 1 | 1 | 0 | <null> | 1 |
    	|  4 | 2 | CALENDAR | https://x.y.de/remote.php/dav/calendars/XYZ/formel-1/ | 1 | 1 | 0 | Formel 1 | <null> | -926896 | <null> | 1 | 1 | 0 | <null> | 0 |
    	|  5 | 2 | CALENDAR | https://x.y.de/remote.php/dav/calendars/XYZ/abfall/ | 1 | 1 | 0 | Abfall | <null> | -12960963 | <null> | 1 | 1 | 0 | <null> | 0 |
    	|  6 | 2 | CALENDAR | https://x.y.de/remote.php/dav/calendars/XYZ/contact_birthdays/ | 0 | 0 | 0 | Geburtstage von Kontakten | <null> | -54 | <null> | 1 | 0 | 0 | <null> | 0 |
    	|  7 | 2 | CALENDAR | https://x.y.de/remote.php/dav/calendars/XYZ/oeffentlich_shared_by_XYZ/ | 1 | 1 | 0 | Oeffentlich (YXZ) | <null> | -34202 | <null> | 1 | 1 | 0 | <null> | 1 |
    	|  8 | 1 | ADDRESS_BOOK | https://x.y.de/remote.php/dav/addressbooks/users/XYZ/contacts/ | 1 | 1 | 0 | Kontakte | <null> | <null> | <null> | <null> | <null> | <null> | <null> | 1 |
    ----------
    room_master_table
    	|  id | identity_hash |
    	|  42 | a7554d1ebc5ecfe0c7aefe271485d63c |
    ----------
    
    SYSTEM INFORMATION
    Android version: 10 (00WW_2_270_SP01)
    Device: HMD Global Nokia 7.2 (DDV_sprout)
    
    --- END DEBUG INFO ---
    

  • admin

    Hello @Nitaro

    Please have a look here: https://dontkillmyapp.com/nokia Maybe this helps… It’s most likely a device problem which has to do with these manufacturer specific power saving mechanics… Hope

    it helps!



  • Thx for your reply @devvv4ever an the information. All Nokia specific power saving options incl. the intelligent saving option are disabled. I use other Apps with scheduled tasks, or thoses functions, and all of them run without any issues. I have only Problems with Davx5 on Android 10 with the Nokia 7.2. So, this points to a device specific problem but the problem is only with Davx5. Is it possible that the developer can take a clother look at this ?


  • admin

    What if you change the network type from WiFi to mobile or vice versa? Does the sync bar stop immideately, too?

    Anyway: it seems to be some kind of device specific problem. If it works for a few days and then stops working this indicates that the device kills the sync process in the background. Samsung has the same “AI” functionality which puts apps to a deep doze mode after a few days and don’t let them wake up again. For the deeper understanding: DAVx5 never starts a sync process itself. This is always (!) done by Androids sync framework. The sync itself is always a background process (even if the app is open and after pressing the sync button and while you’re looking at the orange sync bar). So I still think that some Nokia specific thing somehow kills this sync process immideately after the sync framework starts DAVx5s sync process…



  • @devvv4ever switching the network type works fine, the sync is ok.
    Thx for the background information how it works in detail.



  • So, the Nokia support replies and said that this is an App issue of DAVx5 but I have to wait for future Updates of the Phone too 😵 The support isn´t good and the 7.2 is a buggy phone with a lot of problems. All updates and patches bringing new problems. I decided to send it back and buy another phone. I hope this will help.



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