Contact name disappeared

[because]

Hi,

After installing Davdroid from GooglePlay and after sync with my nextcloud server, 80% of my contacts lost their name.

I read similar issues (2 post) related to my problem but the solution doesn’t work for me. So is there any workaround for this issue ?

I’m using Davdroid version 1.11.5-ose and Android 6.0.1 (Fairphone OS).

Let me know if you need more details.

Thanks

[rfc2822]

Hello,

Thanks for using DAVdroid! I’m using FP2 with Nextcloud myself And everything is working here fine.

What does “lose the name” mean?

Also, please provide steps to reproduce, Web server and CalDAV/CardDAV server logs taken while the problem occurs, DAVdroid debug info (DAVdroid / Settings / Debug info) and verbose DAVdroid logs etc as described in [READ BEFORE POSTING] What’s required to diagnose a problem.

[because]

@rfc2822

Hi,

What does “lose the name” mean?

This is exactly the same problem here -> https://forums.bitfire.at/topic/1074/name-diasppears-after-saving-a-contact-using-sony-xperia-m4-aqua

Also, please provide steps to reproduce, Web server and CalDAV/CardDAV server logs taken while the > problem occurs, DAVdroid debug info (DAVdroid / Settings / Debug info) and verbose DAVdroid logs > etc as described in [READ BEFORE POSTING] What’s required to diagnose a problem.

Well, for that I don’t know as I didn’t have any error and for the logs, unfortunately I didn’t enable the log before sync and few days passed (as I was trying to solve it) . Btw, I attached the debug info file.

0_1532703825505_debug.txt

[rfc2822]

@because Debug info looks good so far.

Is it possible that there are other installed apps (messengers, …) which mangle the contact names?

[because]

@rfc2822

Hummm…how can I check for that ?

[rfc2822]

@because Can you provide a list of installed apps? Did you try with a device “as clean as possible”?

[because]

@rfc2822

Hi, please find attached the list of installed apps.

Did you try with a device “as clean as possible”?

No I didn’t try with another device.0_1532784120212_apps.txt

[rfc2822]

Ok I don’t see anything suspicious…

[because]

[rfc2822]

@because I guess only the verbose logs of the sync could help now. Or is this reproducible with a test account that you can provide?

[because]

@rfc2822 said in Contact name disappeared:

only the verbose logs of the sync could help now

@rfc2822

Understood, I will try.